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[HP] USB badge reader not working, USB errors, and other performance issues occur after the printer wakes from deep sleep mode

What:  USB badge reader not working, USB errors, and other performance issues  occur after the printer wakes from sleep mode. This is seen on an HP  LaserJet Enterprise or HP PageWide Enterprise printer that has a USB  badge reader accessory installed.

The following symptoms might be seen:

  •   USB badge readers not working until after the printer is rebooted for the setting to take effect
  •   USB errors after the device wakes from sleep mode
  •   Printer starting to sleep and then waking and initializing itself
  •   Printer unexpectedly wakes from sleep or hibernate mode
  •   Printer sleep or hibernate mode not working as expected
  •   61.WX.YZ error displays on the control panel of an HP PageWide Enterprise model

Why: This is because the Auto Off after sleep setting is enabled in the printer.

What's next: Disable the Auto Off after sleep and reboot the device.
See https://support.hp.com/us-en/document/c05876768?jumpid=reg_r1002_usen_c-001_title_r0001 on how to do this.

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