Issue


On normal usage, the service logs for CSS can get very populated and it makes it difficult to troobleshoot and find the right information into it.


How to solve


A log rotation feature has been implemented on CSS Version 8.7.020.0422 (and later version) with a default rollover of 20MB that can be changed via registry.

Here is how to make the change:

  1. Registry path : HKEY_LOCAL_MACHINE\SOFTWARE\Jetmobile\SecureJet\Print Server\Settings
  2. Inside the path create a dword key "LogFileSize" with values in KB, so for 20MB maximum file size the key value will be 20480.
  3. Finally restart the CSS service.