Support portal

Your account 0

Your documents 0

Web Admin 0

HP Printer Agent 0

Windows CVP 0

macOS CVP 0

Technical FAQ 3

• Technical FAQ
• 20210729 - 1 - Log rotation for CSS logs
• Celiveo Technical Documentation and binaries

Sales FAQ 19

• KB 20211207 - 1 - Can I purchase BarDIMM products online?
• KB 20211207 - 2 - Why did Jetmobile change its name to Celiveo?
• KB 20211207 - 3 - What about Celiveo 8 Release?
• KB 20211207 - 4 - How do I return a product for repair or replacement?
• KB 20211207 - 5 - Do you have resellers in my country?

View all 19

Celiveo 365 Business Edition 8

• General Prerequisites
• Prerequisites - Subscription
• Prerequisites - Administration
• Prerequisites - Printers and Users
• KB 20230130 - 1 - Printing jobs are in error when using Microsoft Universal Print (MUP)

View all 8

CELIVEO - Compatibility/Requirements 4

• KB 20210826 - 10 - CELIVEO - System requirements
• KB 20210826 - 11 - CELIVEO - Requirements for Celiveo Smart Appliance
• KB 20211201 - 1 - Roles and features for the Wed Admin server
• KB07022023 - Windows Server 2022 adding device or driver

Known Issues 16

• KB 20222701 - 1 - Expiration of HP printer agents in 2022
• KB 20210427 - 1 - CVP popup message showing incorrect characters for print notification
• KB 20210707 - 1 - Printer is not showing up inside control panel after installing a CSVP
• KB 20210707 - 2 - User can't see his job on device when customer is using is own SQL Server DB
• KB 20210709 - 2 - SQL replication issue

View all 16

BarDIMM 18

• KB 20210707 - 3 - BarDIMM User Manuals
• BarDIMM Box - KB 20210706 - Switching to Freescape results in a "502 Bad Gateway..." error
• BarDIMM Box - KB 20210706 - The Freescape character is not correctly converted by the BarDIMM Box
• BarDIMM Box - KB 20210706 - How do you restore the BarDIMM box's factory settings?
• BarDIMM Box - KB 20210706 - How do I check or modify the BarDIMM Box's IP address?

View all 18

BardiDIMM Pro ELEC 1

• "BarDIMM Pro ELEC" installation instructions

CELIVEO 8 - CVP/CSVP 1

• KB05122022 - CVP/CSVP installation where Powershell policy execution is ALLSIGNED or REMOTESIGNED

CVE 5

• How to stay updated on new vulnerabilities
• CVE-2021- 34527 - PrintNightmare vulnerability in Windows
• CVE-2021-44228 / Log4Shell - Log4j Vulnerability (Celiveo is NOT affected)
• Log4J RXOP in Web Admin
• OS support Expiration

Known Vulnerabilities 2

• BarDIMM Box - New vulnerability SNMP GETBULK
• New vulnerability name NAME:WRECK