Support portal

Your account 0

Your documents 0

Web Admin 0

HP Printer Agent 0

Windows CVP 0

macOS CVP 0

Technical FAQ 3

• Technical FAQ
• 20210729 - 1 - Log rotation for CSS logs
• Celiveo Technical Documentation and binaries

Sales FAQ 19

• KB 20211207 - 1 - Can I purchase BarDIMM products online?
• KB 20211207 - 2 - Why did Jetmobile change its name to Celiveo?
• KB 20211207 - 3 - What about Celiveo 8 Release?
• KB 20211207 - 4 - How do I return a product for repair or replacement?
• KB 20211207 - 5 - Do you have resellers in my country?

View all 19

Celiveo 365 Business Edition 8

• General Prerequisites
• Prerequisites - Subscription
• Prerequisites - Administration
• Prerequisites - Printers and Users
• KB 20230130 - 1 - Printing jobs are in error when using Microsoft Universal Print (MUP)

View all 8

BarDIMM Download & Solutions 18

• KB 20210707 - 3 - BarDIMM User Manuals
• KB 20210706 - 3 - Information related to HP Firwmare
• BarDIMM Box - KB 20210706 - Switching to Freescape results in a "502 Bad Gateway..." error
• BarDIMM Box - KB 20210706 - The Freescape character is not correctly converted by the BarDIMM Box
• BarDIMM Box - KB 20210706 - How do you restore the BarDIMM box's factory settings?

View all 18

Installing BarDIMM PRO USB stick on HP printers 4

• KB 20241017 - 1- BarDIMM installation on HP printers released after January 1st 2022
• KB 20241017 - 2 - BarDIMM installation on HP M4xxx printers released after Jan 1st, 2021
• KB 20241017 - 3 - BarDIMM installation on HP printers released after Jan 1st, 2015 and before Jan 1st 2021
• KB 20241017 - 4 - BarDIMM Information sticker

BarDIMM Box 10

• KB 20241017 - 5 - Attaching the BarDIMM Box to a PCL5 LAN printer
• KB 20241017 - 6 - Connectors on the BarDIMM Box
• KB 20241017 - 7 - Powering the BarDIMM Box
• KB 20241017 - 8 - Attaching the BarDIMM Box to the printer
• KB 20241017 - 9 - Configuring the network and Freescape settings

View all 10

BardiDIMM Pro ELEC 1

• "BarDIMM Pro ELEC" installation instructions

Testing BarDIMM Pro / Box 2

• KB 20241017 - 16 - Testing BarDIMM Pro
• KB 20241017 - 17 - Testing BarDIMM Box

Barcode programming guide 15

• KB 20241018 - 1 - How to provide data to BarDIMM Pro and BarDIMM Box
• KB 20241018 - 2 - BarDIMM PCL5 Commands Syntax
• KB 20241018 - 2 bis - BarDIMM PCL5 Commands Syntax - T parameter Esc(s#T (Typeface): barcode symbology
• KB 20241018 - 2 bis - BarDIMM PCL5 Commands Syntax - b parameter Esc(s#1,#2,#3,#4b – bars
• KB 20241018 - 2 bis - BarDIMM PCL5 Commands Syntax - v parameter Esc(s#v – bars height

View all 15

Using BarDIMM from applications 2

• KB 20241018 - 8 - Using BarDIMM from applications - Support by SAP
• KB 20241018 - 9 - Using BarDIMM from applications - Generic ERP, Linux, AS/400 and Mainframes Support

1D Bar Code Formats Characteristics: Usage & format 18

• KB 20241018 - 10 - UPC-A
• KB 20241018 - 11 - UPC-E (UPC-E0 and UPC-E1)
• KB 20241018 - 12 - EAN-8
• KB 20241018 - 13 - EAN-13
• KB 20241018 - 14 - Code 39

View all 18

2D Bar Code Formats Characteristics: Usage & format 10

• KB 20241018 - 27 - UPS MaxiCode™
• KB 20241018 - 28 - GS1/RSS + Composite Component
• KB 20241018 - 29 - PDF417
• KB 20241018 - 30 - Macro PDF417
• KB 20241018 - 31 - DataMatrix™ and GS1-DataMatrix™

View all 10

Postal barcodes 12

• KB 20241018 - 37 - Australia Post 4 State Barcodes
• KB 20241018 - 38 - French postal 39 bar code
• KB 20241018 - 39 - German 25 Postal Barcode
• KB 20241018 - 40 - USPS Intelligent Mail Barcode
• KB 20241018 - 41 - USPS Sack barcode

View all 12

Special fonts, label, logos 4

• Kb 20241018 - 49 - Euro and other currency symbols
• KB 20241018 - 50 - Manufacturing and safety symbols
• KB 20241018 - 51 - Electronics and safety symbols
• KB 20241018 - 52 - Odette/VDA Transport Label macros

CELIVEO - Compatibility/Requirements 4

• KB 20210826 - 10 - CELIVEO - System requirements
• KB 20210826 - 11 - CELIVEO - Requirements for Celiveo Smart Appliance
• KB 20211201 - 1 - Roles and features for the Wed Admin server
• KB07022023 - Windows Server 2022 adding device or driver

Known Issues 16

• KB 20222701 - 1 - Expiration of HP printer agents in 2022
• KB 20210427 - 1 - CVP popup message showing incorrect characters for print notification
• KB 20210707 - 1 - Printer is not showing up inside control panel after installing a CSVP
• KB 20210707 - 2 - User can't see his job on device when customer is using is own SQL Server DB
• KB 20210709 - 2 - SQL replication issue

View all 16

CELIVEO 8 - CVP/CSVP 1

• KB05122022 - CVP/CSVP installation where Powershell policy execution is ALLSIGNED or REMOTESIGNED

CVE 5

• How to stay updated on new vulnerabilities
• CVE-2021- 34527 - PrintNightmare vulnerability in Windows
• CVE-2021-44228 / Log4Shell - Log4j Vulnerability (Celiveo is NOT affected)
• Log4J RXOP in Web Admin
• OS support Expiration

Known Vulnerabilities 2

• BarDIMM Box - New vulnerability SNMP GETBULK
• New vulnerability name NAME:WRECK