The file locations specified in this section are relative to the default installation path (C:\Program Files (x86)\Celiveo\Track-GreenSaver).
C:\Program Files (x86)\Celiveo\Track-GreenSaver
C:\Program Files (x86)\Celiveo\Track-GreenSaver\XMLImportDirectory
C:\Program Files (x86)\Celiveo\Track-GreenSaver\Logs
We recommend a weekly backup strategy for the Track-GreenSaver database.
The instructions in this section use SQL Server Management Studio to back up databases to *.bak files. SQL Server Management Studio is a free tool, which you can download from https://www.microsoft.com/en-sg/download/details.aspx?id=29062. If you do not use SQL Server Management Studio, use these instructions as a guideline to update your disaster recovery documentation.
To back up the PrintManager90 database:
Should have dB Owner rights on the PrintManager90 database.
Note: The new server hostname must be the same as the server which crashed.
It is not required to back up the installed application files. Instead:
Unlike previous versions, Celiveo Enterprise 8 does not ship with a separate installer for Track-GreenSaver. Track-GreenSaver is included in the Celiveo 8 installer.
Obtain a copy of the Celiveo Enterprise installer from the Celiveo Portal (https://portal.celiveo.com/).
The Server hosting the Track-GreenSaver Installation has failed.
Re-install Celiveo 8 from the product installer (see Re-Installing Celiveo 8 for step-by-step instructions).