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[Ricoh] Incorrect tracking information is recorded in TGS 10 reports when performing a (Classic) Scan event at printer.

What: Scan  jobs information seem to be incorrect in TGS reports when comparing  with the actual scanned jobs event at Ricoh C307 printer. Scanning a  document of 4 pages and printer settings configured to scan ONLY one  side of the last page returns incorrect entry in TGS reports due to  incorrect input from the printer.

Why: This is because scan jobs for blank pages are also  reported by the printer to Celiveo. This is a printer firmware feature.  The printer reports differently and scan all pages, blank or not.

What's Next: This is a known situation, TGS reports displays information based on the inputs from the printer. 

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