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[HP] Some print, scan and copy jobs seem to be missing in TGS report when compared to the activity logs in the printer web page

What: Some print, scan and copy jobs information seem to be  missing in TGS reports when comparing with the Activity logs of the  printer in the HP Embedded Web Server (EWS)

Why: This is because print/copy/scan jobs for blank pages are  not reported by the printer to Celiveo. This is a printer firmware  feature. The printer EWS reports differently and displays all pages,  blank or not.

What's Next: This is an expected situation, you just need to  know the TGS reports only pages with data, not blank pages as the HP  printers does not inform Celiveo printer agent on such pages.

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