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Some of the printer agent's certificate are expiring this year, it is advisable to change them by downloading the non expiring ones from our portal. ...

Issue: CVP popup message showing incorrect characters for print notification with document in Japanese or other languages. Workaround: In the Windows10 Co...

There is some issue with the driver use: Print Processor use is not the good one. A registry key can fix this issue: reg add "HKEY_LOCAL_MACHINE\SYS...

This issue can appears inside package CVP 8.8.23.2. This will be fix with the next CVP package. If issue appears you can run this script on the SQL ...

Issue SQL replication stopped On a multi SQL set up, with regional DBs and a master DB, the replication from the master DB to the regional ones isn'...

Issue: No tracking data (no reporting) after printing jobs with a KM MFP device. If you check inside table TrackingData from SJPS database, nothing is ...

Issue: On report job name truncated after release the job on a KM device Solution: There is no solution on CELIVEO side, it's a limitation of KM w...

Description HP Universal Print Driver (HPUPD) is not  compatible with HP OfficeJet Pro 8600 device. The direct print jobs using this driver would resul...

Swipe Card Reader:  Magnetic stripe swipe card readers have been found to be susceptible to Radio Frequency interference generated by the scanner of the MF...

Issue Some HP futuresmart printers with firmware 5.3 can crash with an error 49.38.07 at intermitent times. This issue doesn't happen on previous v...