The maintenance contract:

  • Includes support from your local certified VAR or partner
  • Covers hardware, software, and firmware updates (both minor and major releases)
  • Must be purchased within 90 days of the initial purchase
  • Starts on the product purchase date
  • Is mandatory for Celiveo installed on MFPs and is strongly recommended for Celiveo installed on printers.

You can buy support packs that vary in duration from 1 to 5 years.

  • 1-year support pack = 18% of solution price
  • 2-year support pack = 33% of solution price
  • 3-year support pack = 45% of solution price  
  • 4-year support pack = 56.5% of solution price   
  • 5-year support pack = 68% of solution price