Issue

Once the printer has been added to the WA, a synch is launched. After some time, during the configuration process, the synch fails with the following error:

How to solve

There is sometimes an issue with the DHCP mode where a wrong IP address is taken by the Celiveo bootstrap loader instead of the DHCP assigned IP.

To solve this problem, you will need to first set it up as fixed IP (with the same IP address) and synchronize it.

After, put it back to DHCP, reboot the printer and make sure it has the correct IP address from the DHCP server.