Before you start installing Celiveo product, make sure the hardware and software requirements for the servers and client machines are met.

Celiveo Web Admin [1] /TGS 10
(Applicable for Track-Green Saver 10)
Celiveo Virtual Printer[2]Celiveo Server Services for macOS[3]
Minimum Hardware Requirements
Free hard disk space[4]4 GB4 GB4 GB[5]
Server Operating System
Windows Server 2019 (64-bit edition)
Windows Server 2016 (64-bit edition)
Windows Server 2012 R2 (64-bit edition)
Windows Server 2012 (64-bit edition)
Windows Server 2008 R2 SP1 (64-bit edition)[6]
SQL Server 2019
SQL Server 2017
SQL Server 2016
SQL Server 2014
SQL Server 2012

.NET Framework 4.5[7]
Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update (8.0.61001)
Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package MFC Security Update (9.0.30729.6161)
Microsoft OLE DB Driver for SQL Server (Version 18 or more, latest is preferred)

Internet Information Services (IIS)
versions 10/ 8.5/ 8.0/ 7.5

Windows Powershell[8]
Workstation/ Client Operating Systems
Windows 10 Home Edition (32-bit and 64-bit)X
Windows 11 Pro
Windows 10 Pro, Enterprise, Education Edition (32-bit and 64-bit)
To learn more about Celiveo Editions compatibility with Windows 10, please see this article.
Windows 8.1 (32-bit and 64-bit)
Windows 8 (32-bit and 64-bit)
Windows 7 SP1 (32-bit and 64-bit)
macOS Sierra[11][12]
macOS High Sierra
macOS Mojave

.NET Framework 3.5

.NET Framework 4.5
Web Browsers
Internet Explorer 10 and above
(Use Internet Explorer 11 for an optimal
viewing experience)
Microsoft Edge Chromium with Click-Once enabled (learn more).

[1] Servers or client machines running Celiveo Enterprise Solution deployed using the Celiveo Web Admin Installer.

[2] MSI package with capabilities of Print-Direct and Celiveo Server Services.

[3] Client machine running Celiveo Server Services.

[4] Excludes the requirement of additional hard disk space for the installation and storage of SQL Server Express. Depending your organization’s network setup, ensure there is additional space or access to a network storage appliance to store the users’ print jobs. Ensure OS is installed with latest updates.

[5] Celiveo Server Services requires lesser than 100 MB of storage space.

[6] Ensure the OS is installed with the latest updates.

[7] .NET Framework 4.5 is required by Celiveo and is enabled by the Celiveo installer itself. For older version of Windows where installation by enabling features is not possible, the installer installs it with pre-packaged bundles.

[8] Ensure Windows Powershell is allowed on the servers where Celiveo solution is installed, and on client machines where Celiveo Virtual Printer (CVP) is deployed.

[9] When using Celiveo be aware of the following services operational needs:

ServiceDescriptionOperation Type
Email NotificationsCeliveo Web Admin has several services that send emails to administrators such as, Authentication, Enrollment, Unenrollment, Reenrollment, Release or failed print jobs, IP Address not found in the defined IP range list, License Status, Celiveo System Logs.Real-time
User Data AD/LDAP-SQL SyncWhen SQL DB enrollment is selected, Celiveo will sync the user information between AD and SQL DB based on the defined schedule to guarantee that SQL contains the latest user information.Scheduler
Auto User UnenrollWhen auto user unenroll is enabled, Celiveo checks if there’re any inactive users and removes them from the solution. This operation is performed daily and based on the user inactivity configuration on Web Admin.Daily Operation
Orphan Print Job Clean UpOrphan Print Jobs Clean checks daily if there’re any print jobs that were not deleted while the SQL DB was unreachable when the CVP or Printer Agent tried to delete a print job.Daily Operation
Web Admin Recycle Bin CleanupWhen Web Admin Recycle Bin is enabled, Celiveo checks any data that is in the Recycle Bin and deletes it based on the maximum Recycle Bin life time configured on the Web AdminDaily Operation
License UpdateThis is only applicable for rental customers. Celiveo will try to update the license against Celiveo Cloud Licensing Servers to get the latest License applicable for the customer.Scheduler
Temp Data CleanupCeliveo cleans the temporary data that is generated by Web Admin in day-to-day operations.Daily Operation
Celiveo SQL DB Replication SyncWhen using Primary and Regional SQL DB Celiveo will try to execute DB sync every 30 seconds in case there’s new data in the Primary DB it will replicate it to all existent Regional DB.Every 30 Seconds
Quota UpdateWhen Quota is enabled, Celiveo will need to update quota based on the schedulers set by the administrator.Potentially Real-time
ID Code Portal GenerationEnd-User Web Portal where users can login and generate their Numeric or Alphanumeric ID Code.Real-time
Track-GreenSaver 10Track-GreenSaver is a Web Portal used by management to generate and schedule printing reports generation.Potentially Real-time

Note: Celiveo Web Admin product installer is only 64-bit compatible.

[10] Celiveo Virtual Printer is compatible for both 32-bit and 64-bit operating systems. Appropriate Virtual Printer (32-bit or 64-bit installer) will be deployed based on the OS in the client/ server machine.

[11] Supports Sierra version 10.12 and higher.

[12] Requires sudo rights for installation purposes.